Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

To exercise the right of withdrawal, you must inform us (Roka Mützen, Stephan Roka, Hobrechtsfelder Dorfstr. 45, 16341 Panketal, Germany, Tel.: +49-30-54809063, email: of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or email). You may use the attached model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Model withdrawal form

(complete and return this form only if you wish to withdraw from the contract)

– To

Roka Mützen, Stephan Roka, Hobrechtsfelder Dorfstr. 45, 16341 Panketal, Germany


– I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*),

– Ordered on (*)/received on (*),

– Name of consumer(s),

– Address of consumer(s),

– Signature of consumer(s) (only if this form is notified on paper), – Date

(*) Delete as appropriate.


This data protection declaration has been translated from the german – where inconsistencies occur, the german version will take precedence.

Data Protection Declaration

The use of our website is generally possible without providing personal data. As far as personal data (for example name, address or email addresses) is collected, this occurs, as far as possible, on a voluntary basis. This data will not be passed on to third parties without your express consent.

We would like to point out that data transmission over the Internet (e.g. communication by email) can have security gaps. A complete protection of data against access by third parties is not possible.

The use of the contact data published within the scope of the imprint obligation by third parties for sending unsolicited advertising and information material is hereby expressly prohibited. We expressly reserve the right to take legal action in the event of unsolicited advertising information being sent, for example through spam mails.


This data protection declaration informs users about the type, scope and purposes of the collection and use of personal data by the responsible provider Roka Mützen, Stephan Roka, Hobrechtsfelder Dorfstr. 45, 16341 Panketal (Tel: +49-30-54809063, email: on this website.

The legal basis of data protection can be found in the General Data Protection Act .

In this policy the terms “we , us and our” refer to Roka Mützen.


We (or our web space provider WordPress -> ​Privacy Policy of WordPress​) collect data about every access to the offer (so-called server log files). Access data includes:

Name of the accessed website, file, date, time and duration of the access, transferred data volume, notification of successful access, browser type and version, the user’s operating system, referrer URL (the previously visited page), IP address and the requesting provider.

Roka Mützen uses the log data only for statistical evaluations for the purpose of operation, security and optimisation of the offer. Roka Mützen reserves the right, however, to check the log data subsequently if there is a justified suspicion of illegal use based on concrete evidence.


Personal data is information that can be used to identify a person, i.e. information that can be traced back to a person. This includes your name, email address or telephone number. But also data about preferences, hobbies, memberships or which websites were viewed by someone count as personal data.

Personal data is only collected, used and passed on by the provider if this is legally permitted or if the users agree to the data collection.


When contacting Roka Mützen (e.g. via contact form, email, telephone or fax), the user’s details are stored for the purpose of processing the enquiry and in the event that follow-up questions arise.


When users leave comments on the blog or other posts, their IP addresses are stored. This is done for the security of Roka Mützen, if someone writes illegal contents in comments and contributions (insults, forbidden political propaganda, etc.). In this case Roka Mützen itself could be prosecuted for the comment or contribution and is therefore interested in the identity of the author.


With the following information we inform you about the contents of our newsletter as well as the registration, dispatch and statistical evaluation procedure and your rights of objection. By subscribing to our newsletter you agree to the receipt and the described procedures.

Contents of the newsletter

We will only send newsletters, emails and other electronic notifications containing advertising information (hereinafter “newsletters”) with the consent of the recipients or a legal permission. If the contents of a newsletter are specifically described within the scope of a registration, this decides the consent of the users. In addition, our newsletters contain information on Roka Mützen projects.

Double-Opt-In and Logging

The registration for our newsletter requires a so-called double opt-in procedure. This means that after registration you will receive an email asking you to confirm your registration. This confirmation is necessary so that no one can log in with another email address. Subscriptions to the newsletter are logged in order to be able to prove the registration process in accordance with legal requirements. This includes the storage of the login and confirmation time, as well as the IP address. Also the changes of your data stored with MailChimp are logged.

Use of the “MailChimp” shipping service

The newsletter is sent via “MailChimp”, a newsletter distribution platform of the US provider Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA.

The email addresses of our newsletter recipients, as well as their further data described in the context of these notes, are stored on the servers of MailChimp in the USA. MailChimp uses this information to send and evaluate the newsletter on our behalf. Furthermore, MailChimp can use this data according to its own information to optimize or improve its own services, e.g. to technically optimize the sending and presentation of the newsletter or for economic purposes, in order to determine from which countries the recipients come. However, MailChimp does not use the data of our newsletter recipients to write them down or pass them on to third parties. We trust in the reliability and IT and data security of MailChimp. MailChimp is certified under the US-EU data protection agreement “​Privacy Shield​” and thus commits itself to comply with EU data protection regulations. Furthermore, we have concluded a “​data processing agreement​” with MailChimp. This is a contract in which MailChimp undertakes to protect the data of our users, to process them on our behalf in accordance with their data protection regulations and in particular not to pass them on to third parties. The data protection regulations of MailChimp can be viewed ​here​.

Registration Details

To subscribe to the newsletter, simply enter your email address. Statistical surveys and analyses

The newsletters contain a so-called “web-beacon”, i.e. a pixel-sized file that is retrieved from the MailChimp server when the newsletter is opened. Within the scope of this retrieval, technical information, such as information about the browser and your system, as well as your IP address and time of retrieval are initially collected. This information is used to technically improve the services based on the technical data or the target groups and their reading behaviour based on their retrieval locations (which can be determined using the IP address) or access times.

The statistical surveys also include determining whether the newsletters are opened, when they are opened and which links are clicked. For technical reasons, this information can be assigned to the individual newsletter recipients. However, it is neither our endeavour, nor that of MailChimp, to observe individual users. The evaluations serve us much more to recognize the reading habits of our users and to adapt our contents to them or to send different contents according to the interests of our users.

Online Access and Data Management

There are cases, in which we direct the newsletter recipients to the web pages of MailChimp. For example, our newsletters contain a link with which the newsletter recipients can call up the newsletters online (e.g. in case of display problems in the email program). Furthermore, newsletter recipients can subsequently correct their data, e.g. the email address. Likewise, the privacy policy of MailChimp is only available on their site. In this context we pointed out that cookies are used on the websites of MailChimp and thus personal data are processed by MailChimp, its partners and service providers (e.g. Google Analytics). We have no influence on this data collection. Further information can be found in the privacy policy of MailChimp. In addition, we would like to draw your attention to the possibilities of objecting to the collection of data for advertising purposes on the

websites ​​ and ​​ (for the European area).


You can cancel the receipt of our newsletter at any time, i.e. revoke your consent. At the same time your consents to its dispatch via MailChimp and the statistical analyses expire. A separate cancellation of the dispatch via MailChimp or the statistical evaluation is unfortunately not possible. You will find a link to cancel the newsletter at the end of each newsletter.


It may happen that third party content, such as videos from YouTube, maps from Google Maps, survey tools, e.g. from opinion stages, RSS feeds or graphics from other websites, is integrated within this online offer. This always presupposes that the providers of this content (hereinafter referred to as “third party providers”) perceive the IP address of the users. Because without the IP address, they could not send the content to the browser of the respective user. The IP address is therefore required for the display of this content. We make every effort to use only those contents whose respective providers use the IP address only for the delivery of the contents. However, we have no influence on this if the third party providers store the IP address, e.g. for statistical purposes. As far as we know, we inform the users about this in the following.


Cookies are small files that enable the user’s access device (PC, smartphone, etc.) to store specific information relating to the device. They serve on the one hand the user-friendliness of web pages and thus the users (e.g. storage of login data). On the other hand, they are used to collect statistical data on the use of the website and to analyse it for the purpose of improving the offer. Users can influence the use of cookies. Most browsers have an option with which the storage of cookies is restricted or completely prevented. However, this can limit the use and especially the comfort of use without cookies.

You can manage many corporate online ad cookies through the US site ​​ or the EU

site ​ 


If you enter data during registration, it will be used for the purpose of using the offer. Users can be informed by email about information relevant to offers or registration, such as changes to the scope of offers or technical circumstances. The data collected can be seen in the input mask during registration. This includes first and last name, postal address, email address and their purpose.


So-called “social plug-ins” are used on our websites. Currently these are especially buttons of the services Facebook, Twitter, Google+, WhatsApp, Threema, Xing, Linkedin, Flattr and PayPalMe. Via these plugins, data, including personal data, can be sent to the respective service providers (also outside Germany or Europe) and used by them if necessary. Roka Mützen does not itself collect any personal data using the social plugins (described in more detail below) or about their use. In order to prevent data being transferred to service providers without the user’s knowledge, Roka Mützen uses the so-called Shariff solution. This solution ensures that no personal data is initially passed on to the providers of the individual social plug-ins when you visit our websites. Only when you click on one of the buttons of the social plugins can data be transferred to the service provider and saved there.

More information about the Shariff solution can be found

at ​ ​(in German)


This site uses social plugins (buttons) of the social network, which is operated by Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plugins can be identified by one of the Facebook logos (e.g. white or blue “f” or a “thumbs up” sign) or are marked with the addition “Facebook Social Plugin” or “share on Facebook”.

When a user clicks such a button on a website of Roka Mützen (this website), his browser establishes a direct connection to Facebook’s servers. The content of the plugin is then transmitted directly from Facebook to your browser and integrated into the website. Roka Mützen therefore has no influence on the amount of data Facebook collects with the help of this plugin and therefore directs users to the following knowledge:

By clicking on the button, Facebook receives information that a user has called up the corresponding page of the offer. If the user is logged in to Facebook, Facebook can assign the visit to his Facebook account. When users interact with the plugins, for example by pressing the Like button or making a comment, the corresponding information is transmitted directly from your browser to Facebook and stored there. If a user is not a member of Facebook, it is still possible for Facebook to obtain and store their IP address. According to Facebook, only an anonymized IP address is stored in Germany.

The purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as the relevant rights and setting options for the protection of users’ privacy, can be found in Facebook’s data protection information: ​​.

If a user is a Facebook member and does not want Facebook to use this offer to collect data about him or her and link it to his or her membership data stored on Facebook, he or she must log out of Facebook before visiting the website.


This offer uses the buttons of the social network Twitter, which is offered by Twitter Inc, 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. They are recognizable by terms such as “Twitter” or “sequence”, combined with a stylized white or blue bird. With the help of the buttons it is possible to share a contribution or page of this website on Twitter or to follow Roka Mützen or our campaign account on Twitter.

When a user clicks such a button on this website, his browser establishes a direct connection to the Twitter servers. The content of the Twitter button is then transmitted directly from Twitter to the user’s browser. Roka Mützen therefore has no influence on the amount of data Twitter collects with the help of this plugin and informs users according to their level of knowledge. After this only the IP address of the user the URL of the respective web page is transmitted with the purchase of the Buttons, but not for other purposes, than the representation of the Buttons, used.

Further information can be found in Twitter’s privacy policy at ​​.


Our website uses buttons of the network LinkedIn. The provider of the functions is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA.

When a user clicks such a button on a website of this offer, a connection to LinkedIn servers is established. LinkedIn will then inform you that you have visited our website with your IP address. If you click on the “Recommend button” from LinkedIn and are logged into your LinkedIn account, LinkedIn is able to associate your visit to our website with you and your user account. We point out that we as provider of the pages have no knowledge of the content of the transmitted data and their use by LinkedIn.

For more information, please see LinkedIn’s privacy policy at: ​


Our website uses plugins from Google’s YouTube site. This website is operated by YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA.

If you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established. The Youtube server will be informed which of our pages you have visited.

If you are logged into your YouTube account, you allow YouTube to associate your surfing behaviour directly with your personal profile. You can prevent this by logging out of your YouTube account.

For more information on how user data is handled, please see YouTube’s privacy policy at ​​.


Buttons of the Instagram service are included on our pages. These functions are provided by Instagram Inc, 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged into your Instagram account you can link the contents of our pages to your Instagram profile by clicking the Instagram button. This allows Instagram to associate the visit to our pages with your user account. We would like to point out that, as the provider of these pages, we are not aware of the content of the data transmitted or how Instagram uses it.

For more information, please see Instagram’s privacy policy: ​​. 


On our site we use buttons of the social network Pinterest, which is operated by Pinterest Inc. 635 High Street, Palo Alto, CA, 94301, USA (“Pinterest”).

When a user clicks such a button on a website of this offer, his browser establishes a direct connection to Pinterest’s servers. The plugin transfers protocol data to Pinterest’s server in the USA. This log information may include your IP address, the address of the sites you visit, which may also include pinterest features, the type and settings of your browser, the date and time of your request, your use of Pinterest, and cookies.

For more information about Pinterest’s purpose, scope and further processing and use of the data and your rights and means of protecting your privacy, please see Pinterest’s privacy policy: ​


Our pages use buttons of the Tumblr. The provider is Tumblr, Inc. 35 East 21st St, 10th Floor, New York, NY 10010, USA. These buttons allow you to share a post or page on Tumblr or follow the provider on Tumblr.

When a user clicks such a button on this website, the browser establishes a direct connection to Tumblr’s servers. We have no influence on the amount of data Tumblr collects and transmits using this plugin. According to the current status, the IP address of the user as well as the URL of the respective website will be transmitted.

For more information, please see Tumblr’s privacy policy at ​​.


This offer may include “PayPal” and “PayPalMe” buttons of the PayPal payment service operated by PayPal (Europe) S.à r.l. et Cie, S.C.A. based at 22-24 Boulevard Royal, L-2449 Luxembourg.

When a user clicks such a button on a website of this offer, his browser establishes a direct connection to PayPal servers. If you have created an account at PayPal with which you are logged in at the same time, PayPal will receive the information that you have visited the respective page of this offer. If you have a PayPal account, are logged in and interact with the button, information will be transmitted to PayPal and stored there for billing purposes in accordance with PayPal’s policies. Even if you are not logged in, usage data may be collected and stored.

To find out exactly how your data is processed when you click the PayPal or PayPalMe button, visit ​​.


You have the right to free information about your stored personal data, their origin and recipients and the purpose of data processing as well as a right to correction, blocking or deletion of these data at any time. You can contact us at any time via the address of the website operator given in the imprint as well as for further questions ​on the subject of personal data.

Open Petition

This website uses the petitions’ form of openPetition gGmbH, Greifswalder Str. 4, 10405 Berlin. openPetition gGmbH provides a technical platform for the collection of petitions’ signatures. In order to guarantee for the validity of the petition, your personal data when signing the petition (e.g. name, address, comments) will be saved on German servers and processed by openPetition. With every page view of the petition, browser information (e.g. type of browser, operating system, IP-address, time and referrer) will be saved and processed. Logfiles will be statistically evaluated and help maintaining a fault-free operation of the websites. The d​ata protection regulations​ of openPetition apply.

This data protection declaration was created on the basis of data protection models by attorney ​Thomas Schwenke – I LAW it​ and ​eRecht24​ and adapted by Roka Mützen for their own needs.